First Contact

15 Jun 2020
First contact header image

Foyer supports Wellbeing during Covid-19 Crisis 

FIRST Contact Team

The Covid-19 pandemic has compounded the already complex needs of the most vulnerable people currently engaging, or seeking to engage, with Foyer services. It has also given rise to a new set of needs for those previously managing their lives without support.

The Foyer have been awarded 12 weeks funding through The Scottish Government's Wellbeing Fund which has enabled us to help those requiring assistance with their basic and wellbeing needs, to immediately access help and support.

In our first month, our newly formed First Contact Team including additional counsellors have enabled people to access support for:

Basic needs – food, housing, safety, warmth, financial inclusion, counselling

Wellbeing – counselling, self-management, isolation, resilience, general health, recovery, financial inclusion

Digital Inclusion – provide digital equipment, connectivity and training

Connections – build relationships and support networks within their local communities

Our Counsellors and Wellbeing Coaches have draw on their experience and knowledge, and the resources across other Foyer teams and our partners. This, together with the funding, has helped us meet the unprecedented demand on our counselling services, helping to reduce the impact on our most vulnerable across Aberdeen City and Aberdeenshire.

In our first 4 weeks, the FIRST Contact team have:

  • Supported 105 people
  • Allocated crisis funding to the sum of £18,326.41
  • Delivered 50 counselling sessions

To access support please email: firstcontact@aberdeenfoyer.com

Or Tel: 07848 022834 (Agnes) or 07971 730620 (Cath)